International Students

Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service and can be viewed on their website at www.immigration.govt.nz

Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly funded health services are available through the Ministry of Health and can be viewed on their website at www.moh.govt.nz

All International Students studying in New Zealand are required by law to hold appropriate travel insurance. Insurance policies for International Students studying in New Zealand must be written in English and must cover:

Period of Insurance:

Insurance must cover the whole period of an international student’s study in New Zealand from the departure date from the home country until the departure date from New Zealand.

This includes:

• The student’s travel to, from and within New Zealand

• Any travel out of New Zealand within the visa time period

• Medical Expenses (Unlimited Sum Insured):

Cover must include but is not limited to:

• Diagnosis

• Prescriptions

• Surgery

• Hospitalisation

• Emergency dental treatment

Medical evacuation (Unlimited Sum Insured):

• Related to serious illness and injuries

Repatriation, Search and Rescue:

• In the event a student has to return home following an injury or illness which interrupts their study plans

• Travel costs incurred by family members assisting repatriation or expatriation

• Search and rescue operation to locate the insured

Personal Liability:

• Negligence causing bodily injury (including death) of another person or loss of or damage to property

• False arrest and wrongful detention

Death:

In the event of death of the student, insurance needs to be held that includes cover for:

• Travel costs of family members to and from New Zealand

• Costs of repatriation or expatriation of the body

• Search and rescue operation to locate the insured

• Funeral expenses

We take a good deal of pride in the presentation of our students and appreciate your support in helping us to maintain the high standards that have been established.

Our all-year uniform consists of a shirt or blouse, a skirt or shorts, and a jersey.

The PE uniform is worn year-round for all fitness, PE, and sports practices.

The Student and their family has the right to take a grievance to the Code Administrator or Disputes Resolution Scheme in the event they are dissatisfied with a refund decision made by the School. The International Student Contract Dispute Resolution (DRS) can be accessed to resolve contractual and financial disputes. This independent scheme can be accessed here: https://www.istudent.org.nz

The School will consider all requests for a refund of international student fees. Requests should be made in writing to the School as soon as possible after the circumstances leading to a request.

A request for a refund should provide the following information to the School:

a) The name of the student

b) The circumstances of the request

c) The amount of refund requested

d) The name of the person requesting the refund

e) The name of the person who paid the fees

f) The bank account details to receive any eligible refund

g) Any relevant supporting documentation such as receipts or invoices.

The School is unable to refund some fees. The following fees relate to expenses that the School may have paid or will incur as a result of receiving an application for enrolment and cannot be refunded:

b) Administration Fee: Administration fees meet the cost of processing an international student application. Administration fees exist whether an application is accepted or not or whether a student remains enrolled after an application is accepted.

c) Homestay Placement Fee: Homestay placement fees meet the cost of processing a request for homestay accommodation by the Student. Costs incurred for arranging homestay accommodation for the Student prior to the refund request, cannot be refunded.

d) Used Homestay Fees: Homestay fees paid for time the Student has already spent in a homestay cannot be refunded. Used homestay fees may also include a notice period of two weeks.

e) Portion of Unused Tuition Fees: The School may retain a portion of unused tuition fees. Amounts retained will relate to costs that have been incurred or committed by the School and may vary.

If the Student fails to obtain an appropriate study visa, a refund of international student tuition fees will be provided less any Administration Fee that has been paid.

Requests for a refund for voluntary withdrawal from enrolment - Withdrawal prior to enrolment

If the Student voluntarily withdraws prior to the start date of their enrolment, a refund of international student fees will be provided less any relevant non-refundable fees set out in this policy.

If the Student withdraws on or after the start date of their enrolment, reasonable written notice of withdrawal is required by the school. Unless otherwise agreed by the School, a refund will be provided less a minimum of ten weeks tuition fee and any other relevant non-refundable fees as outlined in this policy.

If the School fails to provide the agreed course of education or is no longer a signatory to the Code or no longer operates as an international education provider, the School will negotiate with the Student or their family to either:

a) Refund the unused portion of international student tuition fees or other fees paid for services not delivered or

b) Transfer the amount of any eligible refund to another provider or

c) Make other arrangements agreed to by the student or their family and the school.

In the event the Student’s enrolment is ended by the School for a breach of the Contract of Enrolment, the School will consider a request for a refund less:

a) Any non-refundable fees set out in this policy

b) Ten weeks tuition fee

c) Any other reasonable costs that the school has incurred in ending the student’s enrolment

If the Student changes to a domestic student after the start date of their enrolment, reasonable written notice of the change is required by the School and will be reliant on the student living within the school zone. Unless otherwise agreed by the School, a refund will be provided less a minimum of ten weeks tuition fee and any other relevant non-refundable fees as outlined in this policy.

If the Student requests to transfer to another signatory after the start date of their enrolment, reasonable written notice of the transfer is required by the School. Unless otherwise agreed by the School, a refund will be provided less a minimum of ten weeks tuition fee and any other relevant non-refundable fees as outlined in this policy.

If for any reason, the Student withdraws after the start date of their enrolment, any unused homestay fees will be refunded, less any relevant non-refundable fees set out in this policy.

Where a student moves from a school homestay and requests a refund of any unused homestay fees, these will be refunded less any non-refundable fees set out in this policy.

If for any reason, the Student withdraws before the start of the enrolment and provides less than two weeks' notice, a minimum of one week homestay fee is non-refundable.

Prepaid fees unused at the end of enrolment will be refunded into a nominated bank account.

Any activity or other fees incurred by the Student during enrolment and owed to the School at the time of withdrawal will be deducted from any eligible refund.

Unless otherwise agreed in writing, all eligible refunds of fees of NZD$ 1,000.00 or more received from outside of New Zealand will be refunded to a nominated bank account in the source country.

A decision by the School relating to a request for a refund of international student fees will be provided to the Student or Parents in writing and will set out the following information:

a) Factors considered when making the refund decision

b) The total amount to be refunded

c) Details of non-refundable fees